Introducing Direct Client-CSR Communication: Enhancing Support and Collaboration!

New Features and Updates Release Notes

1. Enhanced Security with Google Gmail Verification
   • We've implemented a Google Gmail verification process to improve account security and streamline user authentication. This new feature ensures a safer and more reliable login experience.
2. Enhanced Communication: Users Can Now Chat with Client Success Representatives
   • Users now can communicate directly with CSR users, fostering seamless interactions and faster support.
   • Client Success Representatives now can view conversation threads from client users, allowing for more effective communication and faster issue resolution.
   • Client Success Representatives can now view a comprehensive list of conversation threads from client users, making it easier to track and manage ongoing discussions.
3. Updated Candidate Profile Page for Better Readability
   • We've improved the candidate profile page by updating the information hierarchy. This enhancement makes it easier to navigate and find key details at a glance.
4. Introducing HootRecruit Branding Across the Platform
   • Our platform now features updated HootRecruit branding, reflecting our commitment to a cohesive and recognizable user experience.
5. Bug Fix: Screen Color Change Issue Resolved
   • We've fixed the screen color change bug that some users experienced. This update ensures a consistent and visually stable interface.

These updates are designed to enhance usability, security, and communication across the platform, improving the overall user experience.